Incumbent serves as Office Administrator for the Morgan County Plan Commission, responsible for performing technical and clerical tasks to support Plan Commission activities, and assisting the public.

DUTIES:

Supervises assigned staff, including planning, delegating, and controlling work assignments and special projects to assigned staff, providing orientation to new hires regarding department policies and procedures, and communicating and administering personnel programs and procedures.

Answers telephone and greets customers at counter, responds to questions or complaints or forwards to appropriate person, records and forwards messages, prepares permit applications with customer, reviews information needed for permit, collects fees and issues receipts, and schedules inspections.

Provides technical assistance to the Plan Commission and the Board of Zoning Appeals.

Receives applications, reviews plats or files for meetings, and distributes technical review reports.

Maintains financial records and prepares various reports, prepares payroll documents and mileage claims and posts to daily ledger.

Types correspondence and maintains building permit files and database, and prepares census and mileage reports.

Serves as the County’s Floodplain Administrator and assigns road names and addresses using the Grid Coordinate System.

Performs various clerical duties as assigned or as required.

Performs related duties as assigned.

JOB REQUIREMENTS AND DIFFICULTY OF WORK:

High school diploma or GED required, and three (3) to five (5) years of clerical and administrative experience in related field preferred.

Working knowledge of standard office practices and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.

Working knowledge and ability to make practical application of department policies, procedures and legal requirements, and ability to prepare, process, and maintain property records, including computer files, maps, and plats.

Working knowledge of standard English grammar, spelling, and punctuation and ability to type and complete department reports within established deadlines.

Ability to perform required arithmetic calculations and compile data and reports. Ability to use and interpret zoning and mapping terminology and language.

Ability to type with speed and accuracy and properly operate standard department office equipment, including calculator, copier, computer, fax machine, postage meter, and telephone.

Ability to supervise assigned staff, including planning, delegating, and controlling work assignments and special projects to assigned staff, providing orientation to new hires regarding department policies and procedures, and communicating and administering personnel programs and procedures.

Ability to effectively communicate orally and in writing with co-workers, other County departments, Plan Commission members, IDNR, building inspectors, contractors, developers, engineers, and the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.

Ability to provide public access to, or maintain confidentiality of, department information and records according to state requirements.

Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.

Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.

Ability to work alone with minimum supervision and work with others in a team environment.

Ability to work on several tasks at the same time and work rapidly for long periods often amidst frequent distractions and interruptions, occasionally under time pressure.

Ability to understand, memorize, retain, and carry out written or oral instructions and present findings in oral or written form.

Ability to occasionally work evening hours, and occasionally travels out of town for meetings/conferences, sometimes overnight.

Possession of a valid driver’s license and demonstrated safe driving record.

RESPONSIBILITY:

Work priorities are primarily determined by service needs of the public. Assignments are guided by broad policies and general objectives. Incumbent establishes procedures and performance standards and interprets policies, referring to supervisor when interpretation of departmental policies, programs, and procedures are thought necessary. Errors in incumbent’s work are usually prevented through supervisory review and notification from other departments or agencies. Undetected errors may result in a loss of time to correct error and inconvenience to other agencies, or the public.

PERSONAL WORK RELATIONSHIPS:

Incumbent maintains communication with co-workers, other County departments, Plan Commission members, IDNR, building inspectors, contractors, developers, engineers, and the public for purposes of exchanging information.

Incumbent reports directly to Planning Director.

PHYSICAL EFFORT AND WORK ENVIRONMENT:

Incumbent performs a majority of duties in a standard office environment, involving sitting for long periods, sitting and walking at will, keyboarding, lifting/carrying objects weighing less than 25 pounds, bending and reaching, close/far vision, color perception, fingering/handling/grasping objects, speaking clearly, and hearing sounds/communication.

Incumbent occasionally works evening hours, and occasionally travels out of town for meetings/conferences, sometimes overnight.